ICBC Claim Denied? We Can Help.

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When you’ve been in a car accident, the last thing you expect is for ICBC to deny your claim. Whether you’ve been refused accident benefits, compensation for injuries, or vehicle repair costs, you deserve answers — and support. At Cote & Evans, our Surrey-based lawyers help people challenge ICBC denials and fight for the coverage and benefits they’re rightfully owed.

We understand how frustrating and confusing the ICBC process can be. That’s why we take the time to explain your rights, review the denial in detail, and build a case that pushes back against unfair decisions — so you can focus on recovery while we handle the legal side.

Types of ICBC Claim Denials We Handle

At Cote & Evans, we’ve helped many clients push back against ICBC denials. Whether you’re dealing with an injury claim, benefit rejection, or a coverage dispute, we’re here to guide you through the process and fight for the compensation you deserve.

  • Accident Benefit Denials (Part 7 Claims)
    ICBC may deny funding for treatments like physiotherapy, massage, or counselling, even when prescribed by your doctor. We help challenge these denials and ensure you get the support you need.

  • Injury Claim Denials
    ICBC might argue your injuries are minor, unrelated to the accident, or pre-existing. We work with medical professionals and other experts to connect the dots and prove your claim.

  • Vehicle Repair or Replacement Denials
    Your claim might be denied due to an at-fault determination, lapsed coverage, or technicalities. We review the facts and challenge unfair or incorrect decisions.

  • Coverage Denials for Alleged Breaches
    ICBC can refuse coverage if they claim you breached your policy — for example, by driving impaired, using the vehicle for unapproved purposes, or misrepresenting who drives the car. We’ll assess whether that denial is legally sound and fight to overturn it when appropriate.

  • Delays or Bad Faith Handling
    If your claim is being dragged out without reason, or you’re getting the runaround from adjusters, you may be dealing with bad faith conduct. We’ll step in and hold ICBC accountable for unreasonable delays.

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How We Help With Denied ICBC Claims

Challenging ICBC after a claim denial can feel intimidating — especially when you’re already dealing with injuries, expenses, and stress. At Cote & Evans, we provide clear, effective legal support to help you dispute unfair denials and get the compensation you’re entitled to.

Here’s how we help:

  • Reviewing Your Denial and Policy Details
    We examine your denial letter, accident report, medical records, and the terms of your ICBC policy to identify any legal or procedural issues.

  • Gathering Evidence to Support Your Case
    We work with healthcare providers, accident reconstruction experts, and other professionals to build strong, evidence-based arguments in your favour.

  • Negotiating with ICBC
    Our team communicates directly with ICBC on your behalf — whether it’s the adjuster, legal department, or internal dispute resolution team — to push for a fair outcome.

  • Pursuing Appeals and Legal Action
    If ICBC won’t reverse the denial through negotiation, we’re prepared to escalate the case through the Civil Resolution Tribunal (CRT) or BC Supreme Court, depending on the type and value of your claim.

Throughout the process, we’ll keep you informed and advocate for your best interests — so you can focus on healing, not paperwork.

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Our Insurance Denial Law Services

Why us?

Proven Expertise

Our team has a strong track record of successfully navigating complex legal cases, ensuring the best outcomes for our clients.

Trusted Advocates

Clients rely on our dedication and commitment to provide personalized and effective legal representation.

Client Focused

Your priorities are our priorities; we work tirelessly to protect your interests and achieve your goals.

Results Driven

We prioritize achieving the best possible outcomes, leveraging our expertise to deliver exceptional results for our clients.

FAQ's

Start by reviewing the denial letter and gathering any related documents, including your policy, accident reports, and medical records. Then contact a lawyer. We’ll help you understand the reason for the denial and what steps to take next.

Yes. Even if ICBC says you’re at fault for the accident, you may still qualify for no-fault benefits under Part 7, such as medical care and income replacement. We can help clarify what you’re entitled to.

In BC, strict timelines apply. You may have as little as 60 days to file with the Civil Resolution Tribunal (CRT) or up to 2 years to file a legal claim, depending on the situation. Don’t delay — speak with a lawyer as soon as possible.

ICBC often denies treatments claiming they’re not medically necessary or not related to the accident. With supporting documents from your healthcare provider, we can challenge those decisions.

Yes. If negotiation doesn’t lead to a fair resolution, we can take your case to the Civil Resolution Tribunal or BC Supreme Court, depending on the value and type of claim.

Denied by ICBC? Let’s Fight Back Together

You paid your premiums and followed the rules — you deserve fair treatment. If ICBC has denied your claim or delayed your benefits, don’t face it alone. At Cote & Evans, we’ll help you understand your rights and push for the compensation you’re owed.
Contact us today for a free consultation with an ICBC denial lawyer in Surrey.

Our Insurance Law Team

Phil Cote

Phil Cote

Partner

SHREYA BOSE

ASSOCIATE

ELIZABETH DUKE

ASSOCIATE

JESSICA MORNEAU

ASSOCIATE

PAUL SEKHON

ASSOCIATE

ANGELA BARNA

ASSOCIATE

BANEET HANS

ASSOCIATE

JESSICA WOZNIAK

ASSOCIATE

HEATHER MIDDLEMASS

ASSOCIATE